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TurboGST

RET191119: Receiver GSTIN doesn't match the original invoice

A credit/debit note refers to an original invoice that was reported against a different customer GSTIN.

Why it happens

  • The note carries a different `ctin` than the original invoice.

How to fix it

  1. Use the same customer GSTIN as on the original invoice, or amend the original first.

This error is reported in: cdnr.

Last checked 17 October 2026

Based on public write-ups of this portal error, not on GSTN's own documentation. If the portal's message differs from what's described here, trust the portal and ask your CA.